Certificate for new supervisors: Develop and enhance your supervisory skills in health and human services

This certificate program provides professionals the opportunity to examine the multi-faceted role of the supervisor. Participants will be able to strengthen their leadership proficiency and develop the practical skills needed to be an effective supervisor/leader in health and human services.

Four virtual training days (modules) make up this certificate program. Each module addresses a different area of successful supervisory skills building.

Individual modules include:

• Essential skills for the new supervisor: Explore the basics of supervision, such as how to set clear expectations, delegation, providing feedback and coaching
• Leadership and motivation: Examine leadership tools that motivate employees to achieve peak performance
• Holding difficult conversations: Understand how to prepare for and conduct any difficult conversation
• Cultivating your credibility and influence: Learn how to engage people in a way that gains their trust and respect, as well as how to create conditions for a beneficial and positive working relationship with others

Please note: You must complete all four modules/webinars within a year to obtain the certificate. Each of the modules/webinars may be taken on their own as a stand-alone training.