COVID-19 Update - Important Information
The first step in getting the mental health treatment and support you need is a simple phone call away. If this is not an emergency and you don’t require urgent help, then check out How to Access Services (on this page, below). Whether you’re a parent, guardian, or youth – aged 12 years or older, our Mental Health Access Program workers will be pleased to speak with you. And if you’re a referring professional, you’ll also find relevant information.
If this is an emergency, dial 911 or go to your nearest hospital emergency room. Click here for directions to the SickKids Emergency Department if this is the closest location for you.
If you need urgent help but don’t need to go to a hospital emergency room, click here for Crisis Centres.
How to Access Services
For Parents and Guardians
Please call our Mental Health Access Program at 416-924-1164, ext. 8708 to discuss service options for your family.
You can also access our Individual and Family Services through Toronto’s central point of access for children’s mental health Mental Health T.O. and our Intensive Services for Children or Intensive Services for Youth through Centralized Access to Residential Services (C.A.R.S.) at 416-482-7884.
For Children and Youth
We encourage you to call us and speak to one of our Mental Health Access Program workers – please call 416-924-1164, ext. 8708.
You do not need permission or consent from a parent or guardian to contact us if you are 12 years of age or older.
All of our services are free, and unless we are concerned about your safety or someone else’s, any conversation you have with Centre staff will be kept confidential.
For professionals referring to the Centre
Any professional can start the referral process as long as the family has consented. Call our Mental Health Access Program at 416-924-1164, ext. 8708.
Physicians: If you wish to share patient/client history, please download and print the referral form for physicians. Fax the completed form to 416-373-2003, Attn: Health Records.
We are part of the SickKids mental health continuum of services including psychiatry and the TeleLink Mental Health Program, which offers both urban and rural telepsychiatry virtual services
For information regarding all Toronto child and youth mental health services, visit mentalhealthTO.ca.