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COVID-19 Update - Important Information


If this is an emergency, dial 911 or go to your nearest hospital emergency room. Click here for directions to the SickKids Emergency Department if this is the closest location for you.


If you need urgent help but don’t need to go to a hospital emergency room, click here for Crisis Centres.


Contact Us

The Garry Hurvitz Centre for Community Mental Health at SickKids

General Inquiries




Central intake

Email: mentalhealthaccess

416-924-1164 ext. 8708

For referring professionals


Treatment Centre

1645 Sheppard Ave. W., North York
Ontario, Canada M3M 2X4

Toll-Free: 1-855-944-4673
Local: 416-924-1164
Fax: (416) 633-7141


Treatment Centre

440 Jarvis Street, Toronto, Ontario
Canada M4Y 2H4

Local: 416-924-1164
Fax: (416) 924-8208

SickKids Centre for Community Mental Health Learning Institute

114 Maitland Street, Toronto, Ontario
Canada M4Y 1E1
Local: 416-924-1164
Fax: (416) 924-9170

Media relations contacts

Members of the media who require more information about the Centre or who wish to interview Centre staff, please contact:

Jane Kitchen
Senior Communications Advisor
The Garry Hurvitz Centre for Community Mental Health at SickKids
416-924-1164 ext. 3250 

The Senior Communications Advisor must be notified in advance of any onsite interviews with staff or clients. This will enable staff to arrange an appropriate location for media interviews or film shoots, notify others who may be in the area, and determine the appropriate staff, clients and families for your story.

The Senior Communications Advisor (or alternate) must accompany all reporters, film crews and photographers during their visit to the Centre.

For media inquiries after hours

Please call 416-813-7500 to have a member of Communications and Public Affairs at SickKids paged.

Share your feedback

We believe that a positive care experience happens through good communication, mutual respect, and true partnership between patients, families, caregivers, and staff.

We care about your experience and welcome you to share your concerns, comments, suggestions, or compliments. 

Positive feedback is welcome at any level of the organization via or in writing to the Clinical Director, at either of our sites.

Process for raising a concern

Step 1: Where possible, we recommend first speaking with GH-CCMH staff. Many concerns can be resolved at the time they arise through regular discussion with your service provider.

Step 2: If the issue remains unresolved, the matter should be escalated to the service manager responsible for the clinical area involved. This information can be provided by your service provider, the receptionist at each site or by calling 1-855-944-4673.

Step 3: If Step 2 does not allow for a satisfactory resolution, a client, family member or concerned individual can file a written complaint by email ( or through mail to either of our sites.

Step 4: The Manager, Quality and Risk and Clinical Administration will acknowledge the receipt of the complaint (to the complainant) within 10 days and begin the investigation process as required. This may require the manager to meet directly with the complainant to collect further information about the concern or complaint. Where the investigation is ongoing, an update will be provided after 30 days.