A study led by the Research, Evaluation and Innovation team of GH-CCMH found that virtual care improved access to services, particularly for marginalized clients, thereby reducing healthcare barriers during the pandemic.
Based on the study’s findings, data revealed that GH-CCMH served more clients by introducing virtual care. Remote sessions also allowed caregivers to participate more actively than in-person meetings. The results of this study suggest that virtual care can be utilized to bridge the gap in access to healthcare services, making healthcare more equitable.
The team presented their findings at the Canadian Psychological Association Convention and submitted their results to the Child and Adolescent Mental Health Journal.