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If this is an emergency, dial 911 or go to your nearest hospital emergency room. Click here for directions to the SickKids Emergency Department if this is the closest location for you.


If you need urgent help but don’t need to go to a hospital emergency room, click here for Crisis Centres.

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Please note that our Centre functions in English. Unless otherwise indicated, our programs, services and SickKids CCMH Learning Institute courses are offered in English.

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May 07, 2020

Care during COVID-19: SickKids CCMH providing services through phone and video conference

If you need emergency help, please call 911, go to your local or SickKids emergency department, or call a local distress centre or crisis service.

Due to COVID-19, SickKids CCMH is providing services by phone and videoconference. In keeping with public health advice, resumption of in-person services at our Jarvis and Sheppard sites will align with safety directives from Toronto Public Health. 

Clients in Day Treatment, In-Home Services, Outpatient Services, and with our Healthy Babies, Healthy Children program have been contacted by their clinicians/Family Home Visitors over the phone to continue sessions/appointments by phone or videoconference as appropriate.

If you are an active registered client, please contact your clinician directly.

If you are new to seeking service, please call our intake 416-924-1164 ext. 8708; we will return your call same day or next business day.

SickKids CCMH is part of the SickKids mental health continuum of services including hospital services and the TeleLink Mental Health Program which offers both urban and rural telepsychiatry virtual services – these services are open as well.

To arrange a referral to hospital outpatient services, call the Mental Health Access Program at 416-813-7005.

For inquiries concerning services in the TeleLink Mental Health Program, call 1-877-507-7301.

For information regarding all Toronto child mental health services, visit

Thank you for your patience and understanding during this unprecedented time. Please check back here for updates.