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If this is an emergency, dial 911 or go to your nearest hospital emergency room. Click here for directions to the SickKids Emergency Department if this is the closest location for you.

 

If you need urgent help but don’t need to go to a hospital emergency room, click here for Crisis Centres.

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Our website uses a third-party electronic translation service hosted by Google Translate. We do not guarantee the accuracy of any translated information, but we offer this service to make information on our website more accessible to the communities we serve.

Please note that our Centre functions in English. Unless otherwise indicated, our programs, services and SickKids CCMH Learning Institute courses are offered in English.

Community Mental Health

Your Privacy and Health Information

Community Mental Health

The Garry Hurvitz Centre for Community Mental Health at SickKids (GH-CCMH) is committed to protecting the privacy of our clients. This is done through the strict adherence to our privacy policy, the Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA) to keep your health information private and secure.

You have the right to know how GH-CCMH may use and share your health information and how you can access it. GH-CCMH may collect, use and share your Personal Health Information (PHI) for the following reasons:

  • to provide you with health care;
  • to communicate with or consult with other health-care providers;
  • for payment-related purposes (including OHIP, and others);
  • to plan, manage and administer programs and services;
  • for research (with Research Ethics Board approval);
  • for teaching;
  • for statistical and other kinds of reporting obligations; and
  • for other purposes as permitted or required by law.

To learn more about how we protect the privacy of your information or to review our detailed privacy policy, please contact the GH-CCMH Privacy Officer at privacyofficer@sickkidscmh.ca.

How do I make a complaint if I feel my rights have been violated?

We encourage you to inform us if you feel we are mishandling your PHI. You can do this by:

Phone: 416-924-1164 ext. 8725
Fax: 416-373-2003
Email: healthrecords@sickkidscmh.ca
Mail:
The Garry Hurvitz Centre for Community Mental Health at SickKids
Health Records Department
440 Jarvis St.
Toronto, ON  M4Y 2H4

You have the right to complain to the Information and Privacy Commissioner of Ontario if you think we have violated your rights pertaining to your PHI. The Commissioner can be reached by:

Phone: 416-326-3948
Fax: 
416-325-9195
Email: 
commissioner@ipc.on.ca 
Mail:
Information and Privacy Commissioner/Ontario
1400-2 Bloor St. E.
Toronto, ON  M4W 1A8
www.ipc.on.ca