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Certificate for new supervisors: Develop and enhance your supervisory skills in health and human services

Certificate for new supervisors: Develop and enhance your supervisory skills in health and human services

This certificate program provides professionals the opportunity to examine the multi-faceted role of the supervisor. Participants will be able to strengthen their leadership proficiency and develop the practical skills needed to be an effective supervisor/leader in health and human services.

Four virtual training days (modules) make up this certificate program. Each module addresses a different area of successful supervisory skills building.

Individual modules include:

  • Essential skills for the new supervisor (July 9): Explore the basics of supervision, such as how to set clear expectations, delegate, provide feedback and coach staff members
  • Leadership and motivation (July 12): Examine leadership tools that motivate staff members to achieve peak performance and embrace change
  • Holding difficult conversations (July 16): Understand how to prepare for and conduct any difficult conversation
  • Cultivating your credibility and influence (July 18): Learn how to engage people in a way that gains their trust and respect, as well as how to create conditions for a beneficial and positive working relationship with others

Please note: You must complete all four modules within a year to obtain the certificate. Each of the modules may be taken on their own as a stand-alone training.