Cultivating your credibility and influence as a supervisor

One of the key challenges in any supervisory role is to engage people in such a way that staff choose to trust and respect you. This webinar focuses on what you can do as a supervisor to create the conditions for a beneficial and positive working relationship with others.  

Learning objectives:

• Identify the key practices and skills to effectively building trust and influence.
• Lead meetings and projects in such a way that there is real engagement and commitment to outcomes.
• Get clear about how values and needs are addressed in decisions.   
• Understand how to communicate all decisions effectively (including the ones you didn’t make, but are yours to implement).
• Recognize the necessity and the how-to of apologies for repairing relationships (and how doing so demonstrates your commitment to being accountable, and having integrity).

Please note: This webinar is module 4 of the Certificate for new supervisors: Develop and enhance your supervisory skills in health and human services. However, participants can also register for it as a stand-alone training to enhance their supervisory skills in cultivating credibility and influence.