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Holding difficult conversations for supervisors
Equip yourself with practical tools to navigate challenging discussions and strengthen team dynamics.
Being able to address issues with individuals is a key supervisory skill. This holding difficult conversations training webinar provides supervisors with a comprehensive guide to preparing for and conducting challenging discussions effectively. Participants will gain a toolkit of questions and strategies for framing issues, setting boundaries, and ensuring accountability in these conversations.
Learning objectives:
- Create clear expectations for the conduct of conversations of this kind.
- Cultivate a practice that will build a bridge to understanding another person.
- Recognize the different stress responses during difficult conversations, and strategies to address them.
- Identify the clear and compelling reasons the conversation is required.
- Practice how to open this type of conversation.
- Identify the questions and the feedback that will improve understanding and options to resolve issues.
Take the next step in your leadership journey—Register now for our holding difficult conversations training to confidently navigate challenging discussions, strengthen team dynamics, and drive positive outcomes.
Please note: This webinar is module 3 of the Certificate for new supervisors: Develop and enhance your supervisory skills in health and human services. However, participants can also register for it as a stand-alone training to enhance their supervisory skills in leadership and motivation.
